Reaffirming her government’s commitment to citizen-centric governance, Chief Minister Rekha Gupta on Wednesday held a Jan Sunwai (public hearing) at the Mukhyamantri Jan Seva Sadan, where she directly interacted with residents from across the city. The Chief Minister patiently listened to their grievances and suggestions, directing officials to ensure that every issue raised is resolved promptly and with utmost sensitivity.

The Jan Sunwai, an initiative aimed at strengthening the bridge between the government and the people, saw a diverse group of citizens bringing forth problems related to civic amenities, housing, health services, and public infrastructure. CM Gupta personally engaged with each complainant, assuring them of timely action. She emphasised that effective governance begins with hearing the voices of the people and responding with accountability.

“Public dialogue is the soul of good governance,” the Chief Minister asserted, adding that listening to people and providing them with solutions are “the true hallmarks of democracy.